Since reports are generated and delivered digitally and immediately, we generally do not offer refunds on completed reports. However, if there was a technical failure — report not received, wrong data used due to a platform error — we will either regenerate your report or issue a refund. Contact us with your Payment ID and we will resolve it within 24 hours. See our full Refund Policy.

Yes — absolutely. Floor plan images you upload are used only for generating your specific Vastu report and are not stored permanently, shared with third parties, or used for any other purpose. Your name, email and property details are handled with strict confidentiality. See our Privacy Policy for full details.

Go to the Floor Plan Analyzer, upload a clear photo or scan of your floor plan (JPG or PNG), indicate the North direction, and our system will analyse every room's Vastu alignment automatically. For best results, use a clear, top-down view with visible room labels. The free preview shows your overall score — the detailed report is available from ₹149.

Atmaikya Vastu scores are calculated based entirely on the data you enter — directions, room placements and property type. If your score seems unexpected, first verify your compass directions are accurate (magnetic compass, not Google Maps). If you believe there's a platform error, contact us with your Report ID (Certificate ID) and we will review your analysis manually. We take scoring accuracy seriously.

For instant guidance on any Vastu question — room directions, score explanations, remedies, and property advice — use Disha, our Vastu chatbot. For other enquiries, email contact@atmaikya.com.